Privacy Policy

This privacy policy discloses the privacy practices for http://www.trpa.gov operated by the Tahoe Regional Planning Agency, a bi-state compact agency. This privacy policy applies solely to information collected by this web site. TRPA’s information management practices are governed by the requirements of the Information Practices Act (Civil Code section 1798 et seq.)

Read our general disclaimer.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will collect only the personal information that is necessary for the specific purpose, and we will notify you of that purpose at or prior to the time of collection.  Personal information we collect will not be disclosed or used for purposes other than specified, except with your consent or as required by law.  In addition, electronically collection personal information, such as: your device IP address, web browser information and date/time you visit our website, is exempt from requests made under the California Public Records Act.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. permit applications.

Unless you ask us not to, we may contact you via email in the future to tell you about important news, updates to permits and code of ordinances, or changes to this privacy policy.

TRPA uses the most current technology and best practices; including firewalls, spam filters, and operating procedures, to protect user data against loss, unauthorized access, use modification, or disclosure.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any electronically collected data we have about you, without reuse or distribution.
  • Express any concern you have about our use of your data.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used within the stated scope of the survey and not for any additional means.

Databases

TRPA hosts and operates a number of databases. Those databases are covered by this privacy policy.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline using industry standard security controls, such as encryption

TRPA does not collect and preserve credit card information on its information systems.  When you make an online payment to us, you are taken to an outside page managed by our credit card processor.  All that information is secured and protected in accordance with their security policies.

Cookies

Cookies are used to navigate our website.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features may be disabled that make your site experience less efficient and some of our services might not function properly.

Google Analytics is used to track usage of our website. Google uses first-party cookies to compile information in line with their privacy policy.

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify the users via in site notification.
  • We will notify users, in accordance with the California Civil Code Section 1798.29 – Breach Notification Requirements, which specifies the timeframes and appropriate communications protocols.

Updates

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page.

Users are able to change or delete their personal information:

  • By emailing us at trpa@trpa.org.
  • By calling us at 775-588-4547.

If you have any questions regarding our privacy policy, please contact us by phone at 775-588-4547 or email at trpa@trpa.org.

Effective 5/18/15 Last Updated 6/01/15